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15KW solar wind hybrid system in Mongolia 2019-03-12

A lot of solar system kits have been installed in house. But most of the users don’t have good knowledge of solar power products,so many people worry about after sales service. How they can solve the problem if there is something wrong in the solar power system during usage?


Mr Munkhbat from Mongolia, We've been in touch since a long time ago. In May 2018, he called me and told me that he and engineers in China needed to visit our factory.

 

After visiting the factory, the engineer talked to us about his design, which was very professional and attached great importance to quality in every details, because it was used in the mining field.


Our engineers are also very careful to determine every details clearly. Final order 2 systems 10KW wind +5KW solar hybrid system , 5KW wind +10KW solar hybrid system

 

During the installation of the system,the workers installed the wind turbine blades reversedly and the blade falled to the ground. Our engineer immediately contacted the customer through Wechat and guided them to install the blades correctly. The customer is very satisfied with our prompt reply and solution.

 

We are always free to contact through Mobile/Wechat/Whatsapp and provide 24/7 after sales service :

1) solar panel have 10 years warranty, ship the new one for service

2) Wind generator have 10 years warranty , ship the new one for service

3)gel battery have 2 years warranty, ship the new one for service

4)air conditioner has 5 years warranty ,ship the free main circuit board by DHL or FEDEX for service

5) controller has 2 years warranty, ship the free main circuit board for service.

 

Quality and Service are our culture!

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