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For Cuban customers worldwide

Cuba's UNE grid faces increasing blackouts and aging infrastructure. Solar is in high demand — but US sanctions, payment restrictions, and logistics complexity make it harder to procure than anywhere else in the Caribbean. This page is a practical navigation guide. Sunchees ships from China (no US-content restriction) and accepts USD payment via approved channels.

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The Cuba procurement playbook — 4 steps that actually work Cuatro pasos que sí funcionan

Cuba solar imports require navigating three layers of complexity: US/OFAC sanctions, Cuban customs (Aduanas), and USD payment restrictions. The order of operations matters. Get any step wrong and the shipment never arrives.

Confirm buyer status — diaspora vs resident

Cuban-American buyers in the US face stricter OFAC rules than Cuban residents or third-country buyers. Sunchees ships entirely from China — no US-origin parts — which simplifies for most buyers. Diaspora buyers should consult OFAC General License rules first.

Key check: Are you a US person? If yes, OFAC General License GL-A1 applies for personal solar.

Choose payment channel

Direct USD wire transfers from US banks to Cuba are blocked. Options: third-country bank wire (Mexico, Panama, Spain), CADECA pre-deposit by family member, or USD cash on receipt at Port of Mariel for verified containers. Sunchees works with all three.

Average payment delay: 7-14 days. Plan for it.

Coordinate Cuban customs declaration

Cuba allows duty-free import of solar equipment under Resolution 13/2018, but you need a registered Cuban entity (or family member with proper residence) as the consignee. Sunchees provides full HS-classified packing list. Expect 6-10 weeks at Mariel customs.

Don't ship without a confirmed consignee on the Cuban side. Containers sit indefinitely otherwise.

Plan for after-sales reality

Sending replacement parts to Cuba takes the same 60-90 day cycle. Buy spares with the original order — extra MC4 connectors, fuses, controllers. Diagnose remotely via WhatsApp; physical service visits are not feasible.

Recommended: 5% spare-parts buffer + remote diagnostics agreement.

Why Cuba is solar's biggest forced opportunity

Daily 8-12 hour blackouts

UNE grid is overloaded; rolling blackouts are routine in 2024-2025. Solar + battery is the only path to reliable power.

Diesel scarcity

Generators run only when fuel is available. Solar eliminates this dependency entirely — once installed, no recurring fuel cost.

Government policy alignment

Cuba's Plan de Desarrollo Energético 2030 explicitly encourages distributed solar. Resolution 13/2018 zero-rates solar imports.

What matters for solar in Cuba

Voltage: 110V/220V mixed (mostly 110V)

Cuban residential is mostly 110V (US-style). Some commercial is 220V. Verify your specific connection before specifying inverter.

Hurricane: high risk

Cuba sits squarely in the main Atlantic hurricane corridor. Cat-4 mounting recommended for all coastal installations.

Sanctions warning

Sunchees ships from China only — zero US-origin parts. This avoids OFAC US-content rules. Important for diaspora buyers.

Customs duty

Solar PV equipment is duty-free under Resolution 13/2018 if classified correctly. We provide HS-coded packing lists.

Why customers choose Sunchees

Since 2008, we've shipped solar systems to 200+ countries from our 1,000 m² Foshan factory. Cuba buyers get the same direct-from-manufacturer pricing, warranty, and engineering support.

Founded 2008 · Foshan, China

1,000 m²

Owned manufacturing facility. Direct factory — not a trading agent.

In-house inverter & lithium battery

100% compatible

No third-party brand mixing. Single point of warranty, lower failure rate.

System lifespan

25 years

Engineered for tropical climates. 5% liquidated damages on late delivery.

Customer rating

100% 5-star

Across residential, commercial, agriculture, finance, transit, security deployments.

Delivery & production guarantees

1-10 sets sample order 5-7 working days
20-100 sets bulk 10-20 working days
Late delivery penalty 5% of contract
Production progress reports Dedicated PM
Post-contract satisfaction follow-up Standard for every order

Warranty terms

Solar panels 10 years (free replacement)
Lithium battery 3 years (leak / deformation)
Inverter & charge controller 2 years (PCB replacement)
Combiner box 2 years
System engineering support Lifetime remote assistance

Customization & on-site service:OEM available · specify your preferred solar panel brand · custom solar AC + storage solutions · free engineer dispatch for systems 50kW and above · packaging matched to destination port (cartons + pallets, wood crates for inverters and combiner boxes).

Active markets in Caribbean & Latin America:Jamaica · Costa Rica · Guyana · Dominican Republic · Ecuador · Trinidad & Tobago · Guam · Saipan — plus deployments in residential, agriculture, industrial, finance, power utility, transportation, and security verticals across 200+ countries.

Frequently asked questions · Preguntas frecuentes

Can a Cuban-American legally buy solar for family in Cuba?

Generally yes for personal/family use under OFAC General License rules, but consult an OFAC attorney for your specific situation. Sunchees ships exclusively from China without US-origin content, which simplifies the analysis. We do not give legal advice.

How do I pay if US bank wires to Cuba are blocked?

Three options: (1) wire from a third-country bank (Mexico, Panama, Spain) which we accept; (2) CADECA pre-deposit by a family member already in Cuba; (3) USD cash on receipt at Mariel for verified containers. Plan for 7-14 day payment processing.

How long does delivery to Mariel take?

Sea freight from China is 28-34 days. Cuban customs clearance at Port of Mariel typically adds 6-10 weeks due to documentation review. Plan for 90-100 day total cycle from order to installation.

What about after-sales support?

Physical visits are not feasible. We recommend ordering spare parts (~5% of system value) with the original shipment and using WhatsApp/video for remote diagnostics. Most issues are diagnosable remotely with photos.

Get a Cuba solar quote on WhatsApp

Tap below to chat with our solar specialist. We'll send you a sized system, price, and shipping ETA within 24 hours.

Chat with us on WhatsApp admin@sunchees.com

Average response time under 30 minutes during Asia business hours. Send us your country, system size estimate, and any photos of your roof or current setup — we'll size and price it.

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